Shelley D. Smith is a best-selling author, consultant, and Founder & CEO of Premier Rapport consulting firm. 35+ years of experience has earned her a reputation as the Creator of the Culture Inquiry in businesses globally. Her success stems from strength of her personal approach, asking tough questions to hone in on pain points, growth opportunity and executive presence. Her culture approach includes four phases: inquiry, analysis, creation, curation. Numerous C-suite executives have tapped Shelley for her sharp insight and professional recommendations to shape the culture they’ve envisioned, increase profitability, decrease employee turnover, and retain top talent for succession planning.