This interactive session will take an indepth look into an EEOC Charge and how mediation can be used as an ADR technique to reach an amicable agreement. Participants will review a fictitious employment discrimination case, discuss the pros and cons of each parties perspective and form groups to role-play a mediation session. The outcome of each groups activity will be discussed toward the end of the session. Participants should develop an increased awareness of Relationship Management, a SHRM behavioral competency, as it relates to successful management strategies and conflict resolution techniques.